Borrower

Getting Started

• Why do I use FriendyCar to rent a car?
• How do I sign up to rent a car?
• What are the specifications I can request in the car i will rent?
• Can I request a specific car?
• Does the car come with a driver?

Insurance and Safety

• What happens in case of any accident?
• Will the car be insured during the rental period?

Pricing and Payment

• Will there be any lateness fees if I’m late returning the car?
• Do I pay any cancellation fees if I canceled my rental request?
• Who pays for traffic or parking fines conducted during the rental period?
• Do I have to put my Credit Card number on FriendyCar?
• Can I pay by cash?
• How much will I pay?

Profile Verification Process

• What If I answer any of the questions on the Website wrongly?
• Who is eligible to become a borrower within FriendyCar's trusted network?

Borrowing Process

• What happens if the car owner doesn't show up in the place/time we agreed on?
• Can I allow someone else to drive my rented car?
• Can I travel with the rented car out of the country?
• Can I travel with the rented car within the same country?
• What happens if I'm late in returning the car to the owner?
• What is the Borrowing Agreement on FriendyCar?

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Encountering the Unexpected

• What happens in case of the car being stolen?
• What happens if I have a disagreement with the owner?
• Who pays for fines conducted during the rental period?
• Can I contact the owner after returning the car, in case I forgot something in it?